Deposit Policy: Please note that all initial visits require a $60 deposit to reserve your time on your practitioner's schedule. This will be applied to your visit balance or held as part of our non-refundable fee for no-shows or late cancellations without 24 hour notice (... which leave a 45-60 minute gap in our busy schedule).
Please also note, if you are an existing patient but you go to schedule online for the first time for yourself or your child, a deposit may be asked for and will be applied to your visit or balance when you arrive.Â
24 Hour Cancellation Policy: For any cancellations or appointment changes within 24 hours of your scheduled appointment and any missed appointments (no-shows), your credit card on file will be charged the remainder for the full cost of your scheduled appointment. As a family practice, we obviously have exceptions to this rule i.e. you wake up sick, or your baby has a blowout, or you are pregnant and you go into labor... don't worry about this policy but please try to give us a heads up!
Late Arrival Policy: Please plan to arrive early to your appointments. We know that life gets busy and mom life is even busier but planning to arrive early and hang out in our cozy space can help to keep our schedule on time.
If you are more than 5 minutes late, your practitioner may not be able to accommodate your arrival as it will affect the care provided for those who arrive on time.Â